And now, a message from your enemies.

Dear Alisa and Gina,
My sister has been getting anonymous critical emails through a Web site that offers this as a “service” to people who want to say something to others without direct confrontation. She doesn’t know how to respond. She’s hurt and I’m annoyed. I feel like people should be able to speak up about what’s bothering them and then be willing to have a conversation. What do you think? ~ Protective Sister
Wow – the anonymous nasty letter goes techno! I think she has three options. She can ignore the cowardly approach. Look at the criticism and see if there’s some room for improvement. Or she can stoop to the sender’s level and mail anonymous critical messages to everyone who she thinks might have sent them to her – and have her revenge. ~ Gina

I have one more idea besides the three Gina offers. I think that there's a chance for your sister to teach some very scared person how to take an adult approach. I suggest that your sister start talking to her co-workers. She can mention the fact she's received this anonymous criticism and she can actually talk about both the form and the content of the message. If she can do this without being bitter or angry - and demonstrate that she is interested in constructive feedback that comes in a human interaction, than she might be able to positively impact the entire work environment. ~ Alisa