The Firing Squad

Dear Alisa and Gina,

I may have to lay off several employees in the next month. I’ve been “trained” by HR on what I am required to say (and not say) for legal reasons, but I still feel very unprepared. And one of the people I have to lay off has been a colleague for over 10 years. How do I prepare myself for this? ~ The Grim Reaper

Informing employees that their jobs have ended is one of the most difficult personal and professional conversations to have. Often the official training is more focused on protecting the company from liability than on addressing the emotional impact of the event, on you and on the people with whom you have to share this news.

I have two thoughts:  In order to prepare for the conversation do some role playing. Practice saying the words so that their emotional impact on you has been lessened. Regardless of your practice the live event will be difficult. You will need to manage your own emotions and walk a delicate path between facts and feelings.

As to the colleague you’ve known for years, this situation must still be handled within the confines of your professional capacity. However, if you have a real personal relationship with this person, I would consider requesting that someone else be the person to convey the news. ~ Alisa

Whatever happened to pink slips? So colorful. So impersonal. So easily understood. The “Dear John” letters of the end of one’s employment. I say it’s time for a comeback. Forget the face-to-face meetings. Buy some pretty pink paper and start writing. ~ Gina